by Barbara Bouchard | Nov 2, 2023 | Blog, Member News
Bringing a Consultative Approach to Technology and Services, New Partnership Helps Clients Navigate the Rapidly Evolving AI and CX Landscape DALLAS, TX – October 24, 2023 – Black Box® and ARCET Global, a leading business transformation consultancy firm,...
by Barbara Bouchard | Oct 5, 2023 | Blog, Member News
Ingests and analyzes security data from an extensive ecosystem of technologies and vendors Offers 24/7 monitoring, investigation and automated remediation of security alerts ARMONK, NY – October 5, 2023 – IBM (NYSE: IBM) today unveiled the next evolution...
by Amy Ralls | Sep 1, 2023 | Blog, Member News
ARMONK, NY and SAN FRANCISCO, CA – August 31, 2023 – Today, IBM (NYSE: IBM) and Salesforce (NYSE: CRM) announced a collaboration to help businesses worldwide across industries accelerate their adoption of AI for CRM. Together, the two companies support...
by Barbara Bouchard | Jun 29, 2023 | Blog, Member News
Half (50%) of CEOs surveyed report they are already integrating generative AI into digital products and services, but more than half (57%) of CEO respondents are concerned about data security and 48% worry about bias or data accuracy Fewer than one in three CEOs (28%)...
by Barbara Bouchard | Jun 1, 2023 | Blog, Member News
Conversational AI leader joins forces with leading global solutions integrator to deliver powerful AI-based solutions that drive exceptional customer experiences Düsseldorf, Germany and San Francisco, CA, USA – May 23, 2023 – Cognigy, an Enterprise...
