Alpheus’ strong fiber network, 24/7 customer support and the carrier’s ability to connect Ethernet services in Texas metro markets expands agents’ portfolios
HOUSTON and ORLANDO, Fla. – Sept. 12, 2012 – Alpheus Communications, a leading provider of Texas metro-regional fiber and networking solutions, has significantly increased the number of agents in its channel program since launching the program six months ago. Agents report rapid returns from selling Alpheus’ affordable, high-quality network solutions, including Ethernet and private-line services, dedicated Internet access, data center connectivity, and other high-bandwidth services.
CSG Affiliates, a Dallas-based agent, became an Alpheus channel partner four months ago and has already sold a solution to a customer in the financial services sector that includes 1 Gbps data-center connectivity, Internet access and private-line. In addition to the high-quality network services, CSG Affiliates values Alpheus’ superior customer service.
“As an agent, I look very closely at a carrier’s customer service because it’s important that any customer issues are resolved quickly so that I have time to run and grow my business instead of getting bogged down in service issues. Alpheus provides very good customer service,” said Dale Stewart, president and CEO of CSG Affiliates. “We partnered with Alpheus because they are a very strong carrier in Texas where there is a high demand for heavier bandwidth and Ethernet services. You reach these buildings with fiber, and Alpheus has a great fiber network.”
Other agencies that have recently joined Alpheus’ channel program include Simplified Communications Group and consultIP in Houston and RealCom Solutions in Dallas.
By working with Alpheus, agents can realize immediate benefits, including fast installations and quick time-to-commission enabled by the flexibility of the Alpheus metro network and its fiber assets across Texas. Customers that choose Alpheus’ services can efficiently connect business locations throughout the state and beyond with a variety of network solutions such as MPLS and E-LAN. Likewise, Alpheus offers a number of transport options, including Ethernet, TDM and fiber.
“Enterprise appetite for cloud-based services is being driven by economic, operational, compliance and business-continuity factors in virtually every industry, so to ensure their customers’ cloud experience is as smooth as conventional platforms, agents are turning to Alpheus’ high-quality network solutions,” said Layne Levine, senior vice president, enterprise and channel sales, for Alpheus Communications. “The rapid growth and success of our channel program illustrates the huge opportunity that Alpheus and our channel partners have in the enterprise market. We have made a strategic commitment to our channel program because it has enormous potential for Alpheus, its channel partners and their customers alike.”
Visit Alpheus in booth #210 at the Channel Partners Conference & Expo Sept. 12-14
Agents are invited to visit Alpheus at booth #210 at the Channel Partners Conference & Expo in Orlando to learn more about the company’s channel program and support. Alpheus executives, including Layne Levine, senior vice president, enterprise and channel sales, will be available to discuss the company’s full portfolio of service offerings and how agents can increase sales with Alpheus’ channel program. To schedule a meeting with Alpheus or to find out more about becoming an Alpheus agent, contact Mark Mohr, partner sales manager, at 713-336-6367, e-mail mark.mohr@alpheus.net or visit www.alpheus.net.