San Jose, CA, October 4, 2016: Zensar Technologies, a leading digital solutions and technology services company, will showcase enterprise solutions built around the framework of ‘Return on Digital TM’ at this year’s Dreamforce 2016. The company will be showcasing its solutions at booth #1853 at Moscone South from October 4-7, 2016, detailing benefits of these solutions in the context of Cloud platform.
“We are confident that the solutions showcased here will enable enterprises to realize, “Return on Digital TM ’by leveraging the Cloud. As companies embark on their IT transformation path, it is essential to have a partner that can help them achieve their business objectives effectively and efficiently,” said Sandeep Kishore, CEO and MD, Zensar Technologies.
Harish Gala, Executive Vice President and Head, Enterprise Application Solutions, “Our solutions will enable enterprises to do more with salesforce.com solutions, as well as be used in building them using salesforce.com as a platform; bringing in Zensar’s expertise and demonstrated experience. Each demo is designed to enhance customer loyalty, enable simple and efficient operations, adding to overall enterprise profitability.”
Zensar will showcase the following solutions at Dreamforce 2016:
Loyalty solutions
Loyalty programs are not just limited to reward customers for past purchases, but also to provide them with incentives for making future purchases and engage with the brand. An efficient loyalty program enables retention, cross-selling, and increased customer penetration, while providing a strong value proposition to the customer. Zensar‘s Loyalty solution hosted on cloud can help retail organizations drive profitable customer behaviour, enhances consumer spending, while providing valuable insights on consumer trends.
Solution Highlights
- Cloud based solution allows highly scalable cost effective deployment
- Social Media Integration readily available with Facebook
- Intuitive UI with easy & user friendly navigations.
- Mobile Ready for Customer access
- One instance allows management of multiple programs
Return on Digital from Loyalty Solutions
- Decrease Cost of Customer Acquisition
- Increase Sales engaging loyal customers
- Simplified Marketing with targeted communication
- Capture Customer foot print across channel to convert leads to sales
- Lower Cost of Ownership with no CAPEX
- Quicker Deployment cycle
- Reduced IT maintenance and admin costs
Job Booking Solution
The Job Booking Solution from Zensar, is a native salesforce.com field service application that gives real-time availability of field agents and dynamically books agents for field services, thereby eliminating the need of maintaining separate systems, and giving a complete 360° view of the Customer Service within the salesforce app. The solution leverages Zensar‘s vast experience in delivering domain specific solutions to our esteemed Retail, Utility & Manufacturing customers.
Return on Digital from Job Booking solutions
- Decrease Cost of Customer Acquisition
- Increase Sales engaging loyal customers
- Simplified –Automated real-time mode to engage Service engineers with customers
- Capture Customer requests and provide faster service confirmation.
- Lower Cost of Ownership with no CAPEX
- Quicker Deployment cycle
- Reduced IT maintenance and admin costs
Tools and Accelerators
It is possible to stay ahead of competition by fast tracking salesforce implementation and saving effort, time & money on operational tasks by empowering salesforce admins and users with Zensar propriety Salesforce Tools and Accelerators.
Return on Digital from tools and accelerators
- Created on salesforce.com platform to quickly and seamlessly align with existing salesforce implementations, with reduced build & installation costs
- Minimise implementation time with point and click deployment of tools and components
- Bring down Operational Costs due to increased efficiencies and faster decision making
- Increase ROI with faster deployments that are easy to measure and solve targeted business challenges
More at www.zensar.com.